Civic Hotel Autograph Collection | Hotel in Surrey

| 9.0 (1002 Reviews) | 1 Bathroom

Surrey Hotel | Civic Hotel Autograph Collection

Hotel in Surrey

Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Additionally, a conference center, a coffee shop/cafe, and a hot tub are onsite.
Housekeeping is available on request.
Civic Hotel Autograph Collection offers 144 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. 32-inch LED televisions come with premium satellite channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and a hot tub are on site.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Hair dryer

Towels

Shower

Free toiletries

Bathrobes

Private bathroom

Bedroom

Blackout drapes/curtains

Heating

Air conditioning

Bed sheets

Iron/ironing board

Energy-saving switches

Free local calls

Water-efficient showers only

Recycling

Soundproofing

Phone

Laptop-friendly workspace

Free newspapers

Laptop-compatible safe

Desk

Free long-distance calls

LED light bulbs

Breakfast

1 bar

1 restaurant and 1 coffee shop/cafe

Cooked-to-order breakfast available for a fee daily 6:00 AM–10 AM: CAD 12-25 for adults and CAD 12-25 for children

Room service available

Coffee/tea maker

Free bottled water

Parking

Electric car charging station on site

Self parking on site (CAD 20.32 per day; includes in/out privileges)

Wheelchair-accessible parking available

Accessibility

Low-height view port in door

Braille signage

Visual alarms in hallways

Wheelchair-accessible fitness center

Wheelchair-accessible registration desk

Wheelchair-accessible path to elevator

Wheelchair-accessible restaurant

Wheelchair-accessible parking

Low-height door lock

Transfer shower

Grab bar near toilet

Wheelchair-accessible path of travel

Elevator

Height-adjustable showerhead

Assistive listening devices in meeting rooms

Wheelchair-accessible concierge desk

Wheelchair-accessible business center

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Lever door handles

Low-height electrical outlets in bathroom

Activities

Sailing

Rafting

Water skiing

Kayaking

Bicycle rentals

Scuba diving

Hiking/biking trails

Snorkeling

Outdoor pool

Hot tub

Entertainment

32-inch LED TV

Premium channels

Satellite channels

General

Meeting rooms - 8

Business center

Computer station

Conference center (7978 square feet of space)

Ballroom

Elevator

Reception hall

Water dispenser

Front-desk safe

Free newspapers in lobby

ATM/banking services

Hindi

Romanian

Arabic

English

Filipino

Vegetarian dining options

Vegan dining options

Smoke-free property

Double-glazed windows

Comprehensive food waste policy

No plastic coffee stirrers

No plastic drinking straws

Rooftop garden

Biodegradable coffee stirrers

At least 80% lighting from LEDs

Comprehensive recycling policy

Guest Services

Outdoor pool

Soundproofed rooms

Wedding services

Concierge services

Multilingual staff

Dry cleaning service

Change of towels (on request)

24-hour front desk

Housekeeping (on request)

Change of bedsheets (on request)

Luggage storage

Internet

Available in all rooms: Free WiFi and wired Internet

Available in some public areas: Free WiFi

Outdoors

Terrace

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: midnight late check-in subject to availability minimum check-in age: 19

Check-out

Check-out before noon

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Fee for cooked-to-order breakfast: approximately cad 12 to 25 for adults, and cad 12 to 25 for children self parking fee: cad 20.32 per day (in/out privileges) pet fee: cad 50.00 per accommodation, per stay service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

2 total (up to 110 lbs per pet) pets allowed for an extra charge of cad 50.00 per accommodation, per stay restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott) this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Naomi

Feb 19, 2026 05:48:07 AM

Review Score: 4

Summary: The room didn’t block train sounds. No complimentary microwave in room.

See All Reviews

Room Arrangement

Room Info	Facilities
Room, 1 King Bed, Corner Room Size: 372 square feet m² 1 King Bed	General Ping - 10.45, Doorbell/telephone notification, Number of bedrooms - 1, Pets not allowed, Square feet - 372, Square meters - 35, Bed count minimum 1, Bed count maximum 1, City view
Room, 2 Queen Beds Room Size: 360 square feet m² 2 Queen Beds	General Ping - 10.12, Doorbell/telephone notification, Number of bedrooms - 1, Square feet - 360, Pets not allowed, Bed count minimum 2, Square meters - 33, City view, Bed count maximum 2
Room, 1 King Bed Room Size: 345 square feet m² 1 King Bed	General Square meters - 32, Doorbell/telephone notification, Ping - 9.70, Number of bedrooms - 1, Pets not allowed, Square feet - 345, Bed count minimum 1, Roll-in shower, Bed count maximum 1, City view
Room, 1 Twin Bed Room Size: 334 square feet m² 1 Twin Bed	General Square meters - 31, Netflix, Number of bedrooms - 1, Telephone accessibility kit, Ping - 9.39, Pets not allowed, Square feet - 334, Height-adjusted amenities, Bed count minimum 1, Roll-in shower, Bed count maximum 1, City view

FAQ's

Is this Civic Hotel Autograph Collection pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Civic Hotel Autograph Collection have a swimming pool?

Yes, this Civic Hotel Autograph Collection has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Civic Hotel Autograph Collection?

Best-rates for the Civic Hotel Autograph Collection starts from $200 per night with includes Bar, Air Conditioner, Accessibility, Security/Safety, Bedding/Linens, Wellness Facilities, Kitchen, Parking, Toiletries, Hot Tub, Internet, Fireplace/Heating, Restaurant, Pool, TV, Business Services, Guest Services, Breakfast, Child Friendly, Wheelchair Accessible, Balcony/Terrace, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Civic Hotel Autograph Collection a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Civic Hotel Autograph Collection wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Civic Hotel Autograph Collection is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Civic Hotel Autograph Collection?

Based on the information reported by the owner or manager, the Civic Hotel Autograph Collection indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Civic Hotel Autograph Collection?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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