Is this Downtown hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Downtown hotel?

Check-in time for Downtown hotel starts counting from 4:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Downtown hotel have a swimming pool?

No, this Downtown hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Downtown hotel?

Best-rates for the Downtown hotel starts from $335 per night with includes Air Conditioner, Wheelchair Accessible, Kitchen, Parking, Wellness Facilities, Guest Services, Entertainment, Breakfast, Child Friendly, Internet, Laundry, Accessibility, Security/Safety, EV Charge Station, Restaurant, Bar, Business Services, Fireplace/Heating with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Downtown hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Downtown hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Downtown hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Downtown hotel?

Based on the information reported by the owner or manager, the Downtown hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Downtown hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Glass Light Hotel & Gallery, Autograph Collection | Hotel in Norfolk

| 8.8 (345 Reviews) | 4 Bathrooms 30 Guests

Downtown Hotel | Glass Light Hotel & Gallery, Autograph Collection

Hotel in Downtown, Norfolk

Located in Norfolk and with Norfolk Botanical Garden reachable within 7.1 miles, Glass Light Hotel & Gallery, Autograph Collection has concierge services, non-smoking rooms, a fitness center, free WiFi and a restaurant. This 4-star hotel offers a 24-hour front desk and luggage storage space. Guests can have a drink at the bar. King Neptune Statue on the Boardwalk is 19 miles from the hotel, while Topgolf Virginia Beach is 7.1 miles from the property. Norfolk International Airport is 6.2 miles away.

Glass Light Hotel & Gallery, Autograph Collection is located in Norfolk.

This 111 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Wheelchair Accessible, Kitchen, and several others. This is a 4 star rated property and has over 345 reviews with the average score of 8.8 . Coming to Norfolk and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 111 Bedrooms Hotel if you want to learn more about this place in Norfolk. These details are authentic, as they are provided by our partner, booking.com.

This Glass Light Hotel & Gallery, Autograph Collection in Norfolk is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Glass Light Hotel & Gallery, Autograph Collection”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Wheelchair Accessible

Accessibility

Security/Safety

EV Charge Station

Business Services

Wellness Facilities

Fireplace/Heating

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Breakfast

Breakfast in the room

Wine/Champagne

Restaurant

Fruit

Parking

Electric vehicle charging station

Parking

Accessibility

Raised toilet

Visual aids (tactile signs)

Lowered sink

Toilet with grab rails

Wheelchair accessible

Activities

Fitness center

Fitness

Happy hour

General

Air conditioning

Facilities for disabled guests

Hypoallergenic room available

Non-smoking rooms

Elevator

Family rooms

Heating

Smoke-free property

Guest Services

Fax/Photocopying

Baggage storage

Concierge

Meeting/Banquet facilities

Dry cleaning

24-hour front desk

Express check-in/out

Invoice provided

Internet

Free Wifi

Wifi

Internet

Security/Safety

Fire extinguishers

Key card access

CCTV in common areas

Key access

Smoke alarms

Guest accommodation disinfected between stays

Use of cleaning chemicals that are effective against coronavirus

Guests have the option to cancel any cleaning services for their accommodation during their stay

Linens, towels, and laundry washed in accordance with local authority guidelines

Physical distancing in dining areas

Breakfast to-go containers

Delivered food covered securely

All plates, cutlery, glasses, and other tableware sanitized

Staff follow all safety protocols as directed by local authorities

Face masks for guests available

Hand sanitizer in guest accommodation and common areas

First aid kits available

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Cashless payment available

Screens or physical barriers between staff and guests in appropriate areas

Physical distancing rules followed

Contactless check-in/out

Policies

Check-in

The minimum age for check-in is 21

Cancellation policy

Non refundable

Pet Policy

Pets are not allowed

Guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:

8.76

Location:

9.34

Staff:

9.1

Facilities:

9.16

Comfort:

9.24

Cleanliness:

9.3

Mullins

Feb 5, 2026 08:00:00 AM

Review Score: 8

USA

Reviewer Type: Couple

Travel Purpose: leisure

Positive: It’s beautiful throughout! Very helpful and friendly staff.

Negative: Our room view was looking at a brick wall with windows. I think the rooms price should reflect the terrible view. Or at least let me know at booking so I know what to expect or offer and upgraded view for more money. This was a very special trip for my 73 year old mother and with the caliper of hotel this is, My expectations were much higher with the advertised pictures on the website. It should have said no view in this room at all. We felt disappointed with that one thing, Which was kinda a big thing for us. Also the lobby and restaurant were freezing, everyone had to eat breakfast with our coats and hats on. They should have brought in additional heater to offset the lack of heat in the restaurant at least. We were experiencing colder than normal temperatures, but they should have been prepared for that.

Summary: Beautiful hotel, great service from the staff. Disappointed in the lack of heat in the common areas, and not having any

See All Reviews

Room Arrangement

Room Info	Facilities
Guest room, 1 King, Corner room Room Type: Double Room Size: 28 m² 1 King bed(s) Bed	Food & Drink Wine/Champagne, Tea/Coffee maker General Air conditioning, Tile/Marble floor, Trash cans, Iron, Laptop safe, Heating, Smoke Alarm, Interconnecting room(s) available, Safe, Key card access Media & Technology Flat-screen TV, TV, Streaming service (like Netflix), Telephone, Cable channels Bathroom Free toiletries, Bathtub or shower, Toilet paper, Conditioner, Slippers, Bathrobe, Hairdryer, Towels, Shampoo, Private bathroom Services Wake-up service/Alarm clock, Wake-up service Kitchen Coffee machine, Refrigerator Living Area Sitting area Bedroom Wardrobe or closet, Linens, Alarm clock Accessibility Accessible by elevator, Upper floors accessible by elevator, Lower sink Room amenities Clothes rack Physical distancing Single-room AC for guest accommodation
Guest room, 2 Queen, Corner room Room Type: Double Room Size: 28 m² 2 Queen bed(s) Bed	Food & Drink Wine/Champagne, Tea/Coffee maker General Air conditioning, Tile/Marble floor, Trash cans, Iron, Laptop safe, Heating, Smoke Alarm, Interconnecting room(s) available, Safe, Key card access Media & Technology Flat-screen TV, TV, Streaming service (like Netflix), Telephone, Cable channels Bathroom Free toiletries, Bathtub or shower, Toilet paper, Conditioner, Slippers, Bathrobe, Hairdryer, Towels, Shampoo, Private bathroom Services Wake-up service/Alarm clock, Wake-up service Kitchen Coffee machine, Refrigerator Living Area Sitting area Bedroom Wardrobe or closet, Linens, Alarm clock Accessibility Accessible by elevator, Upper floors accessible by elevator, Lower sink Room amenities Clothes rack Physical distancing Single-room AC for guest accommodation
Guest Room, 1 King Room Type: Double Room Size: 28 m² 1 King bed(s) Bed	Food & Drink Wine/Champagne, Tea/Coffee maker General Air conditioning, Tile/Marble floor, Trash cans, Iron, Laptop safe, Heating, Smoke Alarm, Interconnecting room(s) available, Safe, Key card access Media & Technology Flat-screen TV, TV, Streaming service (like Netflix), Telephone, Cable channels Bathroom Free toiletries, Bathtub or shower, Toilet paper, Conditioner, Slippers, Bathrobe, Hairdryer, Towels, Shampoo, Private bathroom Services Wake-up service/Alarm clock, Wake-up service Kitchen Coffee machine, Refrigerator Living Area Sitting area Bedroom Wardrobe or closet, Linens, Alarm clock, Childrens' cribs Accessibility Accessible by elevator, Upper floors accessible by elevator, Lower sink Room amenities Clothes rack Physical distancing Single-room AC for guest accommodation
Guest room, 2 Queen Room Type: Double Room Size: 28 m² 2 Queen bed(s) Bed	Food & Drink Wine/Champagne, Tea/Coffee maker General Air conditioning, Tile/Marble floor, Trash cans, Iron, Laptop safe, Heating, Smoke Alarm, Interconnecting room(s) available, Safe, Key card access Media & Technology Flat-screen TV, TV, Streaming service (like Netflix), Telephone, Cable channels Bathroom Free toiletries, Bathtub or shower, Toilet paper, Conditioner, Slippers, Bathrobe, Hairdryer, Towels, Shampoo, Private bathroom Services Wake-up service/Alarm clock, Wake-up service Kitchen Coffee machine, Refrigerator Living Area Sitting area Bedroom Wardrobe or closet, Linens, Alarm clock, Childrens' cribs Accessibility Accessible by elevator, Upper floors accessible by elevator Room amenities Clothes rack Physical distancing Single-room AC for guest accommodation
Deluxe Corner King Room with City View and Tub - Mobility Accessible Room Type: Double 1 King bed(s) Bed	Accessibility Entire unit wheelchair accessible, Adapted bath
King Room - Hearing Accessible Room Type: Double 1 King bed(s) Bed	Accessibility Hearing accessible
Queen Room with Two Queen Beds - Hearing Accessible Room Type: Double 2 Queen bed(s) Bed	Accessibility Hearing accessible
Deluxe Corner Queen Room with Roll-In Shower - Mobility/Hearing Accessible Room Type: Double 2 Queen bed(s) Bed	Accessibility Entire unit wheelchair accessible, Hearing accessible, Roll-in shower
King Room with Roll-in Shower - Mobility Accessible Room Type: Double 1 King bed(s) Bed	Accessibility Entire unit wheelchair accessible, Roll-in shower
Deluxe Corner Queen Room with Roll-In Shower - Mobility Accessible Room Type: Double 2 Queen bed(s) Bed	Accessibility Entire unit wheelchair accessible, Roll-in shower